Help / Invoices and payments

Invoices and payments

Get paid by card on your own Stripe account, and let reminders do the chasing.

01

Getting paid

Connect Stripe

Take card payments on your own Stripe account, so money goes straight to you.

2 min read
Send an invoice and get paid

From a draft to money in your account, by card or bank.

2 min read
Autopay for retainers and payment schedules

Clients can save a card or bank account once and pay the rest automatically.

2 min read
Tips and card fees

Let clients add a tip, and choose to pass a credit card fee on, in the places it is offered.

3 min read
Recurring retainers

Bill a client the same amount every month or quarter, sent for you.

2 min read
02

Reminders

Reminders and late fees

Pick how firm reminders sound, add a heads-up before the due date, and set a late fee.

2 min read
Copy someone on every invoice

Send copies of invoices, reminders and receipts to a client's accounts team.

2 min read
03

Fixing things

Refund, void or write off an invoice

When a job changes, or money will not come, and what your client sees.

2 min read
A client cannot pay an invoice

The usual reasons a pay page will not open or has no card button, and the quick fixes.

2 min read

Still stuck

Write to a person.

Tell us what you were trying to do, what you expected and what happened instead. A screenshot saves a round of questions.

Contact support